Amazon

Sr. Content Editor, Singapore, Asia Seller Education
Singapore

Description

Job Responsibilities

Amazon Global Selling is one of Amazon’s business units that helps businesses from anywhere in the world to launch a global business, reaching Amazon customers around the world and building international brands. Through Amazon Global Selling, Sellers of different types and sizes can directly reach Amazon’s 300+ million worldwide active customer accounts, including 150 million+ Prime customers in overseas Amazon marketplaces; and millions of institutional buyers.

We are seeking a highly motivated, customer focused, and data driven professional to join our Asia Seller Education team. In this role, you will work with Subject-Matter-Experts on analyzing, designing and developing high quality training content for multiple learning programs for Singaporean Sellers. You will play a significant role in the training and development of a successful and effective Asia Seller Education team. This is a unique opportunity to play a key role in an exciting growing business.

This position is based in Singapore.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Key job responsibilities
1. Dive deep into Amazon Global Selling subjects, such as Seller Registration, Seller Central, Product & Tax Compliance, Account Health, Global Category Trends, Product Listing, Merchandising, Global Logistics & Inventory Management, Brand Owner Success or other Amazon programs areas to understand each domain.
2. Partner with Singapore business & marketing teams to understand Seller needs, define appropriate learning objectives, modalities and expectations.
3. Collaborate with multiple functional groups (e.g. Subject Matter Experts) across Asia Global Selling to develop technically accurate content in English that meets the learning objectives and educates Singaporean Sellers on the full portfolio of Amazon Global Selling subjects.
4. Respond to changes in products/programs/features/policies by revising content at the pace of innovation.
5. Maintain a keen understanding of training trends, content developments and best practices.

Requirements

BASIC QUALIFICATIONS
1. 5+ years of experience in an instructional design/curriculum development role or similar, including significant experience in creating eLearning courses.
2. An undergraduate degree in communication, education, design, or related field; or relevant professional experience in similar role.
3. Strong written and verbal communication skills in English.
4. Demonstrated ability to work cross-functionally with multiple teams and stakeholders.
5. Portfolio and/or eLearning sample required at interview.

PREFERRED QUALIFICATIONS
1. Demonstrated experience designing and developing training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials.
2. Ability to apply adult learning principles and incorporate this into curriculum design and development.
3. Good oral and written communication in another language in South East Asia.
4. Global e-commerce experience.

About the Organization

Amazon Global Selling is one of Amazon’s business units that helps businesses from anywhere in the world to launch a global business, reaching Amazon customers around the world and building international brands. Through Amazon Global Selling, Sellers of different types and sizes can directly reach Amazon’s 300+ million worldwide active customer accounts, including 150 million+ Prime customers in overseas Amazon marketplaces; and millions of institutional buyers.

We are seeking a highly motivated, customer focused, and data driven professional to join our Asia Seller Education team. In this role, you will set up and lead a team of Content Developers and Trainers to educate Sellers start their business on Amazon marketplaces, enable them can reach world of customers, help them make sustainable success with Amazon, with a focus on Singaporean and Thai Sellers. This is a unique opportunity to play a key role in an exciting growing business.

This position is based in Singapore. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

More Job Details (if available)