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Introduction to Business Analysis


Business Analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. It enables an enterprise to articulate needs and the rationale for change and to design and describe solutions that can deliver value.


This course introduces participants to the Business Analysis and its process, the Body of Knowledge in Business Analysis, discusses the role of Business Analysts in organisational problem solving, and the skillsets a Business Analyst must have to perform effective business analysis.


This programme introduces participants to the following:

  1. Understand what Business Analysis is.

  2. The role of Business Analyst in organizations.

  3. Skillsets a Business Analyst must have to perform effective business analysis.

  4. Business Analysis Body of Knowledge.

  5. The Business Analysis process.

Course Outline

• Business Analysis
• Strategy Analysis
• Requirements Analysis
• Solution Design
• Digital Solutioning and Delivery
• Final Project Presentation

About the Trainer


Assoc Prof Danny Poo brings with him 35 years of Software Engineering and Information Technology and Management experience. A graduate from the University of Manchester Institute of Science and Technology (UMIST), England, Dr Poo is currently an Associate Professor at the Department of Information Systems and Analytics, National University of Singapore. Prior to joining the University, Dr Poo was with the System Operations at DBSBank, Singapore. A Steering Committee member of the Asia-Pacific Software Engineering Conference, Dr Poo is actively involved in Information Management and Healthcare Analytics research. A well-known speaker in seminars, Dr Poo has conducted numerous in-house training and consultancy for organizations, both locally and regionally. Dr Poo is the author of 5 books on Object-Oriented Software Engineering, Java Programming language and Enterprise JavaBeans.

Dr Poo notable teaching credentials include:

  • Data Strategy

  • Data StoryTelling

  • Data Visualisation

  • Data Analytics

  • Machine Learning

  • Data Management

  • Data Governance

  • Data Architecture

  • Capstone Projects for Business Analytics

  • Software Engineering

  • Server-side Systems Design and Development

  • Information Technology Project Management

  • Health Informatics

  • Healthcare Analytics

  • Health Informatics Leadership.

Industry Credentials

  • Deutsche Bank

  • Gemplus

  • Micron

  • NCR

  • PIL

  • PSA

  • Rhode-Schwarz

  • Standard Chartered Bank

  • ST Electronic

  • Monetary Authority of Singapore

  • Infocomm Development Authority

  • National Library Board

  • Ministry of Manpower

  • Nanyang Technological University

  • Nanyang Polytechnic

  • National University Hospital.

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